Northern Virginia Electric Cooperative is on full alert in anticpation of Hurricane Sandy, company officials announced.
“We may have widespread power outages starting on Monday if Sandy’s winds toss trees on power lines,” said Larry Shaffer, Electric System Operations vice president. “NOVEC crews are assembling equipment and supplies, and additional contract crews are already scheduled to be on NOVEC’s system by Sunday. Our utility trucks are getting ready to roll, and all employees are on alert.”
NOVEC customers should make sure the company has their current phone number. Having the right number expedites outage reporting and power restoration.
Customers using a mobile phone can call 703-335-0500 or 1-888-335-0500 to associate the number with the correct account.
Updates and information on outages on the NOVEC's mobile website www.novec.com/mobile, or with NOVEC’s new smartphone application, available at http://www.novec.com/contact_us/apps.cfm.
“Customers can follow what’s happening on Facebook and Twitter,” Shaffer said. “But they should not report outages via social media. Call us instead.”
Prepare for a Hurricane and Possible Power Outages
• Designate the safest shelter location. Be prepared to leave a mobile home for better protection. Develop a plan for someone disabled.
• Have an emergency kit with non-perishable food, water, flashlights, fresh batteries, battery-operated radio, lanterns, canned fuel, matches, and first aid. If applicable, have enough prescription drugs, pet food, and baby-care items.
• Have identification and documentation ready to grab. Keep Social Security information; birth certificates; home, car and life insurance files; and other important documents in a waterproof file box.
• Cordless phones do not work when power is out; keep cell phones charged.
• Before a storm hits, unplug TVs, DVD/ VCR players, microwave oven, and computers to protect them from power surges and lightning strikes.
What to do if Power Goes Out
• Call NOVEC at 703-335-0500 or 1-888-335-0500, or report the outage online at www.novec.com if you have access. The NOVEC Outage Center will provide updates.
• Only open freezers and refrigerators when necessary.
• Use portable generators, camp stoves, or grills outdoors to avoid carbon monoxide poisoning. Heat food in a chafing dish or fondue pot over canned fuel.
If you see downed power lines and poles, stay away from them.
Water on the ground, including damp pavement and debris near, power lines could be energized and deadly. Call NOVEC immediately about downed lines.